When a new firmware version is available for your GoBe U, you can install it through the HEALBE app.
Important: Updating the firmware erases the data stored on your GoBe U. Before starting the update, we recommend syncing your band with the HEALBE app.
How Do I Install the Update?
- Make sure your GoBe U is near your smartphone.
- Make sure you have the latest version of the HEALBE app installed.
- Open the app, log in to your account, and wait for your GoBe U to connect.
- Tap the smart band icon in the top-left corner of the Main screen.
- If a firmware update is available, tap INSTALL.
- Follow the on-screen instructions and wait for the installation to complete.
Keep your GoBe U near your smartphone until the update is complete.
When Is the Best Time to Install the Update?
We recommend installing firmware updates after 12 PM (noon) so that your calorie data from the previous day has time to finalize.
Keep in mind that data collected on the day of the update may be lost. For example, if you have already had breakfast, your calorie intake data from that morning may be lost during the update.
If you have any questions or experience any issues while updating your GoBe U, please let us know. We’ll be happy to help.
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