GoBe U: How to Put Your Band into Storage Mode

If you plan to stop using your GoBe U for an extended period, we recommend fully charging the band and putting it into Storage Mode. This helps reduce the risk of battery over-discharge during long-term storage.

Storage Mode is only available with the factory firmware.

How Do I Put GoBe U into Storage Mode?

1. Make sure the band is not connected to a charger.

2. Perform a Factory Reset:

• Turn off the band by pressing and holding the side button for 3 seconds. The band will display a purple light indication as it turns off.
• To make sure the band is off, press the side button once. There should be no light indication.
• Press and hold the button for 7 seconds.
• Release the button.

A Factory Reset is indicated by red, yellow, and green lights flashing in sequence.

Important: A Factory Reset erases data stored on the device, including data collected during the current day. We recommend syncing your GoBe U with the app before performing the reset. If possible, perform the reset in the morning to minimize data loss.

3. Put the band into Storage Mode.

After the reset, press and hold the button for more than 7 seconds. When you see two orange flashes, the band has entered Storage Mode.

How Should I Store GoBe U for an Extended Period?

Before putting your GoBe U into Storage Mode, fully charge the battery.

Even in Storage Mode, the battery will gradually discharge. Therefore, we do not recommend leaving the device without recharging for more than 16 months. If the band has already been used for some time, this period may be shorter.

If a fully discharged battery remains stored without being recharged for an extended period, it may become over-discharged, which can reduce its capacity.

Therefore, if you plan to stop using your GoBe U for several months, we do not recommend simply taking the band off and leaving it unused and uncharged. For long-term storage, fully charge the device and put it into Storage Mode.

How Do I Turn GoBe U Back On?

To take your GoBe U out of Storage Mode and turn it back on, simply connect the band to a charger.

If you have any additional questions, please contact HEALBE Customer Care. We’ll be happy to help.