Tech Support
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Activity overview
Latest activity by Tech Support-
Tech Support created an article,
GoBe U: The battery drains too quickly
After a full charge, GoBe U can operate for up to 60 hours without recharging. Please note that 60 hours is the maximum battery life and is not a guaranteed value for every device or every charging...
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Tech Support created an article,
Scale: How is the HEALBE Scale different from other smart scales?
HEALBE Scale uses the same bioelectrical impedance analysis (BIA) technology as most modern smart scales. It measures key body composition metrics, including weight, body fat percentage, muscle mas...
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Tech Support created an article,
GoBe U: Why am I not receiving push notifications or receiving them with a delay?
If you are not receiving push notifications or they only appear after opening the HEALBE app, it does not necessarily mean there is an issue with your GoBe or the app.To receive push notifications ...
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Tech Support created an article,
GoBe U: Can I use GoBe while taking Ozempic?
Ozempic (semaglutide) affects several important metabolic and digestive processes in the body. Because of this, some users wonder whether it can influence the accuracy of GoBe readings.Can I wear G...
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Tech Support created an article,
What are Activity Points and how are they calculated?
Activity Points are an indicator of your physical activity that helps you understand how close you are to the recommended activity level for maintaining good health.The system is based on the World...
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Tech Support created an article,
GoBe U: Device does not turn on
If your GoBe U does not turn on, don’t worry — in most cases, this can be resolved with a few simple checks. Below you’ll find the most common causes and what you can do.1. Check charging and cable...
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Tech Support created an article,
GoBe U: How the Sleep Recommendation Is Calculated and Why It May Seem High
How the Sleep Recommendation Algorithm WorksGoBe U calculates the recommended sleep duration based on several dynamic factors:Your comfortable sleep duration set in the appYour actual sleep duratio...
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Tech Support created an article,
GoBe U: Skin Irritation or Allergy
Wearing your GoBe U should be a comfortable experience, but in rare cases, some users may experience skin irritation or an allergic reaction. This article outlines the possible causes and steps you...
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Tech Support created an article,
GoBe U: Why am I seeing calorie intake after exercise if I didn’t eat anything?
GoBe tracks absorbed, not eaten caloriesGoBe detects calorie intake not at the moment of eating, but at the stage when nutrients are actually absorbed into the bloodstream. This can occur hours aft...
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Tech Support created an article,
GoBe U: Why doesn't the app show calories burned during a workout?
If you noticed that your workout isn’t displayed as a separate activity in the app or calories burned during exercise don’t show up clearly, here’s why — and how GoBe actually tracks your energy ex...