The Smart Scale doesn't turn on

If your HEALBE Smart Scale is not powering on, please try the following steps:

• Check Bluetooth on your smartphone
  Ensure that Bluetooth is enabled in your device settings.
• Check the batteries in the scale
  Confirm that the batteries are not depleted and are installed correctly. Replace them with new AAA batteries if needed.
• Try activating the scale by stepping on it
  In some cases, the scale powers on when you step onto it. Gently step on the scale and check if it activates.

If the issue continues after following these steps, please contact support for further assistance.