GoBe U: How to Charge Your Smart Band

Use the original charging cable that came with your GoBe U to charge the device.

How Do I Charge My GoBe U?

1. Make sure the charging contacts on your GoBe U and the cable are clean and dry.
2. Connect the charging cable to your GoBe U first.
3. Then connect the cable to a power source.
4. Wait for the device to fully charge.
5. When charging is complete, disconnect the cable from the power source.

You can use a computer USB port or a wall adapter. We recommend using a standard power adapter with a fixed 5 V output.

A full charge typically takes about 1.5 hours. With normal use, we recommend charging your GoBe U approximately once every two days.

When Is the Best Time to Charge GoBe U?

Whenever possible, choose a charging time between meals.

To help GoBe U track processes associated with nutrient absorption, we recommend putting the band back on at least 30 minutes before your next meal.

How Do I Know if GoBe U Is Charging?

While charging, the light indicator on GoBe U changes depending on the battery level:

• Purple - charging has started
• Red - below 20%
• Yellow - 20% to 70%
• Green - 70% or higher
• Solid green - charging is complete

When Should I Charge My GoBe U?

GoBe U provides low-battery notifications at 20% and 5%. After the 5% notification, there may be no additional warning before the device runs out of power.

We recommend charging your GoBe U after the 5% battery notification to avoid an unexpected shutdown.

You can check whether the band is still on in the HEALBE app or by briefly pressing the side button.

What Should I Do After a Complete Battery Drain?

When the battery level becomes very low, GoBe U automatically turns off and stops collecting data.

After a complete battery drain:

1. Charge your GoBe U.
2. Open the HEALBE app.
3. Connect the band to the app and sync it.

Once synchronization is complete, GoBe U will resume collecting data.

If you simply recharge your GoBe U and put it back on without syncing it with the app, data collection will not restart automatically.

Can I Wear GoBe U While Charging?

For safety, we recommend removing GoBe U from your wrist while charging.

If you need to charge the band while wearing it, use only a portable power source that is not connected to a power outlet, such as a power bank.

Do not charge GoBe U while wearing it using a wall adapter, laptop, or any other device connected to a power outlet.

How Do I Use the Charging Cable Safely?

Do not allow the charging contacts on the cable to touch metal objects, such as paper clips, tools, or other metal surfaces. This may cause a short circuit and overheat the cable.

To reduce the risk of a short circuit:

• Connect the cable to your GoBe U before connecting it to the power source.
• Disconnect the cable from the power source after charging.
• Do not leave the cable connected to a power source when it is not attached to GoBe U.
• Keep the charging contacts away from metal objects.

Where Can I Buy an Extra Charging Cable?

You can purchase an additional GoBe U charging cable from the official HEALBE store.

If you have any questions about charging your GoBe U or experience any charging issues, please contact HEALBE Customer Care. We’ll be happy to help.