Follow these tips to get the most accurate data and ensure a smooth, long-lasting experience with your GoBe U.
Powering On Your GoBe U
Before putting on the device, press the control button once.
The diode pad will light up to show the current battery level:
- Green – high charge
- Yellow – medium charge
- Red – low battery
How to Wear the Band
- Wear GoBe U on your wrist 22–23 hours per day, including while sleeping
- Consistent wear allows for more accurate tracking of calorie intake, hydration, stress, and other health metrics
Automatic Synchronization
Once setup is complete, GoBe U syncs with the HEALBE app automatically, provided that:
- Bluetooth is enabled on your phone
- The HEALBE app is running (in the foreground or background)
Keep Your Weight Data Up to Date
- Weigh yourself 2–3 times per week
- Update your weight in the app to help GoBe U calibrate and personalize your tracking more accurately
Battery Сare and Storage Recommendations
- If the battery runs out, GoBe U will turn off automatically
- To power it back on, simply connect it to the charger
To maintain battery health, avoid storing the device in a fully discharged state, as this may lead to capacity loss over time. If you are not planning to use the band for an extended period, we recommend charging it beforehand.
For long-term storage, you can use the storage mode (available only on basic firmware):
- Make sure the band is not connected to a charger.
- Perform a Factory Reset:
- Turn off the band by holding the button for 3 seconds (purple light will appear).
- Make sure it is off (no light when pressing the button).
- Press and hold the button for 7 seconds, then release it.
The reset will be indicated by red, yellow, and green blinking lights.
(Note: this will erase current data, so it’s best to sync the device beforehand and perform the reset in the morning.)
- After the reset, press and hold the button again for more than 7 seconds until you see two orange flashes — this means the device has entered storage mode.
To exit storage mode, simply place the band on the charger.
Hygiene and Skin Care
- Clean your wrist, strap, and sensors regularly using soap and water
- Keeping the area clean helps prevent skin irritation and supports comfortable long-term use
Sensor Calibration
- After wearing the band, give the sensors a few minutes to adjust to your skin
- If contact isn’t detected within the first minute, the app will notify you
Have questions or need help? Reach out to our support team anytime - we’re here for you.
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