Scale: Warranty Period and Replacement Policy

What Is the Warranty Period?

The warranty period for the HEALBE Smart Scale is 6 months from the date of purchase.

The warranty covers manufacturing defects when the device has been used according to the operating instructions.

What If I Purchased the Scale as Part of a Bundle?

If you purchased the HEALBE Smart Scale as part of a bundle with other HEALBE devices, each device has its own warranty period:

• HEALBE Smart Scale: 6 months.
• GoBe band: 12 months.

If one of the devices in your bundle is defective, only the affected device is eligible for warranty replacement, not the entire bundle.

What Does the Warranty Cover?

The warranty covers defects caused by the manufacturer when the device has been used, stored, and maintained according to the operating instructions.

If troubleshooting confirms that the issue is covered by the warranty, our Customer Care team will help arrange a replacement.

How Do I Request Warranty Service?

If you experience an issue with your HEALBE Smart Scale:

1. Contact HEALBE Customer Care and describe the problem.
2. Our team will help you troubleshoot the device.
3. If the issue cannot be resolved and is confirmed to be covered by the warranty, we will provide instructions for replacing the affected device.

If you have any questions about your warranty or need assistance with your HEALBE Smart Scale, please contact HEALBE Customer Care. We'll be happy to help.