If you have extra sensitive skin, please consider the following when using GoBe3:
- We do not recommend applying moisturizing cream, cosmetics, or oils to the part of your skin covered by the sensors.
- After working out or spending time in the water, wipe the inner surface of the band (the part that comes in contact with the skin) as well as your wrist to avoid irritation from accumulated moisture.
- We do not recommend wearing the band if the skin area under the sensor is marked by tattoos, scars, inflammatory changes, or other serious skin surface damage. All the factors listed above may lead to skin irritation or allergic reactions.
- Skin irritation may also be caused by an allergic reaction to the band’s materials. You can see what materials GoBe3 is made of at https:/https://support.healbe.com/hc/en-us/articles/360040988431/
To avoid burning, itching or irritation of the skin, or in case such a reaction has already occurred, we recommend treating the case with alcohol wipes or an antiseptic. All surfaces except the screen may be treated with alcohol wipes. The screen may only be wiped with a damp cloth, please don’t use aggressive chemicals. The optical sensor can also be wiped with alcohol wipes to ensure proper function.
As a rule, an itchy or burning reaction should soon pass after cleaning the device with alcohol wipes or antiseptic.
If you have any questions, please email us at firstname.lastname@example.org We will be happy to help you!