GoBe3: How Do I Charge the Band?

Follow these steps to charge your GoBe3 correctly.

How to Charge GoBe3

Before charging, make sure the charging contacts on both GoBe3 and the charging cable are clean and completely dry.

1. Open the charging port cover on the back of the band.
2. Insert the original GoBe3 charging cable into the charging port until it is fully connected. Make sure the HEALBE logo on the cable is facing the sensors.
3. Connect the other end of the cable to a computer USB port or a compatible power adapter.
4. Check the GoBe3 display to make sure charging has started.
5. Leave GoBe3 connected until it reaches the desired battery level. A full charge normally takes approximately 90 minutes.
6. Disconnect the charging cable from the power source and then from GoBe3.
7. Securely close the charging port cover.

GoBe3 is now ready to use.

What Is PENDING Mode?

When GoBe3 is inactive, it may enter the PENDING power-saving mode. In this mode, the band is not available for connection or synchronization with the HEALBE app.

If GoBe3 remains in PENDING mode after charging, press and hold the display to exit the power-saving mode.

If the band does not respond, reconnect it to the charger and try pressing and holding the display again.

How to Clean the Charging Contacts

Keeping the charging contacts clean helps ensure a stable connection during charging.

We recommend cleaning the contacts regularly, especially after workouts or whenever you notice perspiration or residue on the band.

To clean the contacts on GoBe3:

1. Apply a small amount of liquid soap or dishwashing liquid to a cotton swab.
2. Gently clean the charging contacts. You can also clean the electrodes and optical sensor at the same time.
3. Avoid getting soap or detergent on the display, as it may damage its oleophobic coating.
4. Rinse the cleaned areas of the band with water.
5. Dry the band thoroughly with a soft tissue or cloth and use a dry cotton swab to remove any remaining moisture from the charging contacts.
6. Make sure the contacts are completely dry before connecting the charging cable.

Do not rinse or wash the charging cable contacts with water. The charging cable contacts are not water-resistant.

If the cable contacts need cleaning, use a dry cotton swab. If necessary, they can also be carefully cleaned with an alcohol wipe and allowed to dry completely before use.

Charging Recommendations

• Use the original GoBe3 charging cable.
• Make sure both the band and cable contacts are clean and dry before charging.
• GoBe3 does not support fast charging. A fast-charging adapter can be used, but it will not reduce the charging time.
• You do not need to charge GoBe3 to 100% every time.

You can also watch our video guide on charging and cleaning GoBe3 for step-by-step instructions.

If you have any questions, please contact HEALBE Customer Care at gobe@healbe.com.