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GoBe3: How does the technology work?
• As glucose levels rise, your cells start to absorb it and release water. Fat and protein in your food influence the rate of glucose absorption — leading to different shapes and durations of the “...
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GoBe3: My sleep was not detected or detected partially
We are sorry you experienced an issue with your GoBe3!The smart band uses your arm movement to detect your sleep. It is possible your sleep was not recognized at the specified hours because you wer...
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GoBe3: Walking is not recognized correctly. Steps are not credited toward walking activity.
HEALBE GoBe3 recognizes your activity as "Walking" when you walk non-stop for at least 1 minute with your hands moving freely and at a pace more than 90 steps per minute. If you move slower than th...
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GoBe3 counts my steps incorrectly!
Your steps and distance are measured by the accelerometer and based on arm movement. GoBe3 is most accurate at recognizing walking/ jogging/running.If your hands are not active while you walk or ex...
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GoBe3: My hydration level is always low, even though I drink a lot
Let us explain how hydration monitoring works. When your GoBe3 vibrates and alerts you to “DRINK”, it does so because your hydration level is detected as being below normal. This reminder comes lo...
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GoBe3: Calorie tracking is inaccurate
Keep in mind that regular addition of weigh-ins (at least 5 weigh-ins in the last 2 weeks) is necessary for the algorithm to automatically calibrate your data and improve the accuracy of the readin...
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The app keeps searching for GoBe3 and can not find it
Here are some instructions on how to fix this problem: First, please check that your phone is not connected via Bluetooth to other devices and the geolocation is turned on. Please make sure that y...
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GoBe3: All data are missing from the app
Please check whether the data are missing only from the app or both, the app and the band.Also, please try reinstalling the app. If this has not effect either, please send us logs from your device ...
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How do I reset GoBe3 to factory settings?
To do a factory reset, please follow the steps below. 1. First, please make sure your device is charged: plug it into its charger and let it charge for 30 minutes or more. 2. Without disconnecting ...
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My GoBe3 doesn't charge anymore
We are so sorry! Let's try to troubleshoot the issue. To start off, please: a) make sure the pins of the charging cable are mobile (they go up and down when you slightly press them) and they are ...