Tech Support
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How much do the Smart Scale cost?
The HEALBE Smart Scale is available for purchase through several official channels. Below you can find the available options and where to buy it.Where to buy the HEALBE Smart Scale1. Official HEALB...
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The Smart Scale doesn't turn on
If your HEALBE Smart Scale is not powering on, please try the following steps:Check Bluetooth on your smartphoneEnsure that Bluetooth is enabled in your device settings.Check the batteries in the s...
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Getting started with HEALBE Smart Scales
Follow this step-by-step guide to connect your HEALBE smart scales to the app and start measuring your weight.Step 1: Activate BluetoothMake sure Bluetooth (BT) is enabled on your smartphone.If Blu...
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Smart Scale: What's in the box?
The HEALBE Smart Scale package contains the following items:HEALBE Smart Scale deviceSet of disposable batteries (pre-installed in the battery compartment)The scale is ready to use out of the box. ...
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GoBe3: How is the neuroactivity feature different from the stress feature?
The stress level shows only the physiological component of the tension of your body. Often by stress we mean emotional stress, but it is important to understand that GoBe algorithms evaluate specif...
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GoBe3: What is neuroactivity and how does it work?
You've probably noticed that you work better when you're in a "proper" calm state. And on the contrary, everything seems to go awry as a result of unnecessary tension. But is it possible to know ab...
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GoBe3: What's in the box? Is the strap included?
GoBe3 package includes the following:HEALBE GoBe3 fitness band with strap USB charging cableUser ManualSo yes, the strap for GoBe3 is included. You don't need to purchase it separately, unless you ...
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What advantages does GoBe3 have over manual logging apps?
With GoBe3, for the first time, you don’t need to keep a log of your calorie intake or enter data into a calorie counting app after each meal – the calorie counting of GoBe3 is completely automated...
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GoBe3: How does the technology work?
• As glucose levels rise, your cells start to absorb it and release water. Fat and protein in your food influence the rate of glucose absorption — leading to different shapes and durations of the “...
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GoBe3: My sleep was not detected or detected partially
We are sorry you experienced an issue with your GoBe3! The smart band considers your arm movement and heart rate among other parameters to detect your sleep. It is possible your sleep was not reco...