Tech Support
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GoBe U: Why is my stress level not accurate?
Some users may feel that the stress level displayed by GoBe doesn’t match their emotional state, for example, showing high stress even when they feel calm. Let us explain how the algorithm works an...
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GoBe U: Why does my stress level say "Calibration" all the time?
If you constantly see that your device is in calibration mode in the HEALBE app, it means that the band does not have enough heart rate data to calculate your stress level. Here's what that means a...
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GoBe U: Neuroactivity takes a long time to calibrate
If your GoBe stays in calibration mode for neuroactivity longer than expected, this may be due to several reasons. Below is an explanation of how calibration works and what can affect it.Normal cal...