Tech Support
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GoBe3: How do I export data from my account?
We don't support data export currently. I'm sorry to give you this news!We received multiple customer requests for this feature, so we do plan to add it in the future.Thank you for your understandi...
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GoBe3: How does the screen touch function work? What gestures can I use?
To interact with HEALBE GoBe3, you can use the following gestures:Left tap – touch the left part of the screen and releaseRight tap – touch the right part of the screen and release Double tap – t...
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GoBe3: How do I turn off the band?
There is no "Power off" button to turn off the device. GoBe3 is programmed to turn off by itself when the battery is completely discharged. It turns on by itself when connected to the power source.
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GoBe3: Where can I see reviews for the device?
You can read our users' success stories on our website https://healbe.com/user-reviews/ and on our Facebook page athttps://www.facebook.com/pg/myHealbe/reviews/
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GoBe3: Can I use it during the BIKRAM yoga class (35-40 C)?
We don't recommend wearing GoBe to your hot yoga classes, because your arm may sweat a lot and this will prevent the sensor of the device from establishing contact with your skin. In this case the ...
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GoBe3: Can I wear the band during boxing workouts?
Technically, yes, you can wear GoBe3 during your boxing classes, there are no contraindications at this point. However, you have to be careful not to break the touchscreen display, as it is made of...
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GoBe3: Can I use the band during EMS training?
You can wear the band during the EMS training, but keep in mind that this type of electrical stimulation can interfere with the electrodes and the data you receive during the training maybe inaccur...
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GoBe3: Do you have an API?
We don't have a public API at the moment. However, you can contact our colleagues at research@healbe.com and describe your project and why you need access to the API/SDK. In some cases we do set up...
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GoBe3: Is the device FDA or CE approved?
HEALBE GoBe3 is not a medical device, so it does not require an FDA approval.
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GoBe3: What is Insights and how can I use this feature?
What is Insights?The Insights section in the HEALBE app helps you understand your body’s data in a simple and meaningful way. Instead of just giving you numbers, it analyzes trends and relationship...