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GoBe2: Incorrect Walk Activity recognition
I have been walking a lot and my GoBe tells me I was mostly sedentary. How so? HEALBE GoBe2 recognizes walking when you have long walks for at least one (1) minute with your hands moving freely at ...
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GoBe2: Smart Alarms
What is a Smart Alarm? A smart alarm is a function that will prompt you to wake up during the REM-sleep phase which makes waking up easier. What is REM-phase? REM-sleep (random eye movement) phase ...
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GoBe U: Why Are Calories Burned During Activities Like Walking Too Low?
If you're noticing that the calories burned during walking or other activities seem lower than expected, you’re not alone. Let us explain how GoBe calculates calorie burn and what might influence t...
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How to Reset GoBe U (Hard Reset Instructions)
If your GoBe U smart band becomes unresponsive or experiences issues, performing a hard reset may help resolve the problem.Follow these steps to reset your GoBe U:Connect the band to the charging u...
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How to reset your GoBe U PIN code using a PUK code
If you’re unable to access your GoBe U due to a forgotten or incorrect PIN code, you can restore access by requesting a PUK code from the HEALBE mobile app.Steps to request your PUK code:Reinstall ...
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GoBe U strap size
The GoBe U smart band comes with a two-part strap:111 × 24 mm95 × 24 mmThese sizes refer to the two individual segments of the strap.
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How GoBe U Calibration Works
GoBe U includes a self-calibration system that helps improve calorie tracking accuracy over time. If needed, you can also participate in our free Personalization Project.Self-calibration requiremen...
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Can I Use GoBe U in a Sauna or Steam Room?
While the GoBe U smart band is built for everyday activity, it is not designed for use in high-heat or high-humidity environments like saunas and steam rooms.Sauna and Steam Room UseWe strongly rec...
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Best Practices for Using Your GoBe U Smart Band
Follow these tips to get the most accurate data and ensure a smooth, long-lasting experience with your GoBe U.Powering On Your GoBe UBefore putting on the device, press the control button once.The ...
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How to care for your HEALBE Smart Scale
Proper care of your HEALBE Smart Scale helps maintain its performance and extend its lifespan. Follow the guidelines below:Avoid exposure to liquidsDo not spill liquids on the scale to prevent dama...