Tech Support
- Total activity 977
- Last activity
- Member since
- Following 0 users
- Followed by 1 user
- Votes 8
- Subscriptions 606
Articles
Recent activity by Tech Support Sort by recent activity-
Can I wear the GoBe3 with the sensor on the inside of the wrist?
We don't recommend wearing GoBe3 on the inside of your wrist. The nee design and the position of the electrodes is such that the best position of the device is the outside of the wrist. Additional...
-
GoBe2: Incorrect Activity recognition
GoBe did not notice my workout, why? GoBe determines your activity using data from the accelerometer, which records your arm movement, as well as the piezo sensor, which detects your heart rate. Th...
-
GoBe U: Why Are My Burned Calories Incorrect?
If you feel that the number of burned calories shown in your GoBe app doesn’t reflect your actual activity, there may be a few reasons behind it. Let’s go over how GoBe calculates calorie burn and ...
-
GoBe U: What are the Calories Received When You Don't Eat?
You might notice your GoBe device showing calorie intake even when you haven't consumed any food, particularly overnight. This is a common observation, and it's a sign that your GoBe is picking up ...
-
GoBe U: Does Neuroactivity Account for Cortisol Levels?
Neuroactivity, a feature in the GoBe smart band and the HEALBE app, helps you understand the current state of your nervous system using real-time physiological data. However, it does not factor in ...
-
Does GoBe U support fast charging?
GoBe U supports accelerated charging, but not fast charging standards like Quick Charge or Power Delivery. The band charges faster than the previous model thanks to a higher charging current (up to...
-
How to Reset the GoBe U Smart Band
If your GoBe smart band needs to be reset, you can do it directly from the HEALBE mobile app. This will erase all current data from the device.Follow these steps:Open the HEALBE app and make sure y...
-
Sensors in GoBe U
The GoBe U smart band includes the following types of sensors:Bioimpedance sensorGalvanic Skin Response (GSR) sensorOptical pulse wave sensorSkin temperature sensorAccelerometerGyroscopeElectrocard...
-
How long does GoBe U store data and how to view history?
GoBe U stores data for the past 7 days on both the band and the mobile app. To avoid losing any information, it's important to sync the band with the app at least once a week. Data older than 7 day...
-
Is a Mobile Device Required to Use GoBe U?
To use your GoBe U smart band, a mobile device is required. You will need a smartphone to activate the device, sync your data, and access all features via the HEALBE app.Supported Platforms:Android...