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GoBe3: "Service 0002" error
If the "Service 02" error appears, please connect the band with the app and accept the firmware update. In case this doesn't help and the error is still there, please try resetting your smart band ...
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GoBe3: Synchronization has completed after I reset the device, but most caloric and sleep data are not displayed in the app
If you did a reset of your device, the current day’s data collected by GoBe3 will not be received during synchronization until after 12 am the next day. This is a known issue in the app. Please acc...
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GoBe3: How Do I Reset the Device?
To perform a hard reset of your GoBe3, please take the steps below. 1. First, please make sure your device is charged: plug it into its charger and let it charge for 30 minutes or more. 2. Without ...
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Does GoBe3 show time?
Yes, absolutely! GoBe3 acts as a watch too, you can see the current time on its display at any moment. If you have any questions, please email us at gobe@healbe.com We will be happy to help you!
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GoBe3: How long is delivery time and how much does it cost?
We ship your order as quickly as possible! Estimated delivery times: USA: 4-6 business days Canada: 3 business days Worldwide: Typically delivered within 3-6 weeks, depending on your location and l...
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GoBe3: How do I find out my PUK code?
You can send a request for the PUK code to be emailed to you from the HEALBE mobile app. Please follow the instructions below: 1. Reinstall the HEALBE mobile app on your smart phone 2. Log in to ...
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How much does GoBe3 weigh?
GoBe3's weight is 35 grams. If you have any questions, please email us at gobe@healbe.com We will be happy to help you!
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Can I wear the GoBe3 with the sensor on the inside of the wrist?
We don't recommend wearing GoBe3 on the inside of your wrist. The nee design and the position of the electrodes is such that the best position of the device is the outside of the wrist. Additional...
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GoBe2: Incorrect Activity recognition
GoBe did not notice my workout, why? GoBe determines your activity using data from the accelerometer, which records your arm movement, as well as the piezo sensor, which detects your heart rate. Th...
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GoBe U: Why Are My Burned Calories Incorrect?
If you feel that the number of burned calories shown in your GoBe app doesn’t reflect your actual activity, there may be a few reasons behind it. Let’s go over how GoBe calculates calorie burn and ...