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GoBe3: How to Integrate the HEALBE App with Apple Health
Integrating your HEALBE GoBe app with Apple Health allows you to seamlessly sync your health data for a more comprehensive overview of your well-being. Follow the steps below to set up the integrat...
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GoBe3: Device does not vibrate for "Drink"
Please make sure that you have vibro signal notifications enabled in your app and you selected desired time interval.in Android app please follow:Dashboard > Settings screen > Wristband notificati...
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GoBe3: Heart rate at rest is wrong
If you suspect that your heart rate measurement is incorrect, please relax and do not move for 15-20 seconds.Please make sure that you haven't done any physical activity just before returning to th...
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GoBe3: Why Do I Have a Negative Energy Balance, But I'm Gaining Weight?
If your GoBe shows a negative energy balance while you're gaining weight, it can be confusing, it may seem like the band is underreporting your calorie intake. But there are several key factors to ...
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GoBe3: Synchronisation reaches 50% and then starts over
It is a know bug in the app. It will be fixed in the next app release. Please accept our apologies for the inconvenience!As a work-around solution, you can reset your device by following the instru...
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GoBe3: Metrics are messed up in the app after the change of timezone
We are sorry you experienced an issue with your GoBe3! It is a known bug in the software. After switching to or from daylight saving time, moving to a different time zone or changing the time in th...
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GoBe3: Metrics are messed up in the app after the change of timezone
We are sorry you experienced an issue with your GoBe3! It is a known bug in the software. After switching to or from daylight saving time, moving to a different time zone or changing the time in th...
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GoBe3: Do you sell gift cards?
We don't sell gift cards currently. However, you can order GoBe to be shipped directly to your friend's address. You can place your order on our online store https://healbe.com/gobe-3
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GoBe3: How do I export data from my account?
We don't support data export currently. I'm sorry to give you this news!We received multiple customer requests for this feature, so we do plan to add it in the future.Thank you for your understandi...
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GoBe3: How does the screen touch function work? What gestures can I use?
To interact with HEALBE GoBe3, you can use the following gestures:Left tap – touch the left part of the screen and releaseRight tap – touch the right part of the screen and release Double tap – t...