Tech Support
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GoBe2 doesn't sync with my mobile device
Why do I have trouble syncing my GoBe2 with my mobile device?There are a few reasons why your GoBe2 might have trouble syncing;- The Bluetooth connection might be weak- The Bluetooth connection on ...
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How does GoBe2 track calorie intake?
Why count calories? The golden rule of nutrition is a concept called Energy Balance. This concept says that to be healthy and maintain a normal weight, you need to burn as many calories as you eat,...
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GoBe2: How is Hydration Measured?
How does it work? When you first put on your GoBe2, it will immediately start collecting data to analyze your body’s “normal” hydration level which is unique to you. Using the bioimpedance sensor a...
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Wearing Your GoBe2 Properly
How should I wear my GoBe2? For best results, only take your GoBe2 off to charge it. You should wear your GoBe2 all day including at night as outlined in the user manual in order for the device to ...
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How Does GoBe2 Evaluate Sleep?
Why does a GoBe2 evaluate my sleep? HEALBE GoBe2 analyzes your sleeping habits to identify patterns that will help you sleep better. Having a consistent sleep schedule and ensuring you get enough q...
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GoBe U: Why am I not receiving push notifications or receiving them with a delay?
If you are not receiving push notifications or they only appear after opening the HEALBE app, it does not necessarily mean there is an issue with your GoBe or the app.To receive push notifications ...
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GoBeU: What Are Insights and How to Use Them?
The Insights section in the HEALBE app is a powerful feature that helps you understand your health and lifestyle patterns more deeply. Instead of just displaying raw data, Insights transforms your ...
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Why Does GoBe U Show a Negative Energy Balance if I Gained Weight?
If your GoBe app shows a negative energy balance but your weight is going up, you're not alone, and it doesn’t necessarily mean your device is malfunctioning. Let's go over what might be happening ...
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How Does GoBe U's Smart Alarm Feature Work?
GoBe's Smart Alarm is designed to make your mornings much more pleasant and less stressful. Instead of waking you abruptly, it gently rouses you during the optimal part of your sleep cycle.What is ...
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GoBe U: What Is Water Deficit and How Does This Feature Work?
The Water Deficit feature helps you notice when your hydration level drops and supports maintaining a healthy water balance.When GoBe detects reduced hydration, the band may send a “DRINK” vibratio...