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GoBe2: I cannot add a weight loss goal in the app, the button is inactive
The button to add a weight loss goal may be inactive in the application if weight loss goal would be dangerous for your health. HEALBE does not recommend setting a weight loss goal if the current b...
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How does GoBe3 track calorie intake?
GoBe3 tracks your calorie intake automatically, no manual logging is needed. The device does not directly track what you eat, rather it tracks the energy absorbed by your body. GoBe3 uses patente...
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GoBe3: How does heart rate monitoring work?
GoBe3 measures your heart rate with the help of an optical heart rate monitor using green light. How does it work? GoBe3 uses a sophisticated technology known as photoplethysmography to track your ...
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How does GoBe3 measure stress?
Stress is a body’s reaction to positive or negative events pushing one out of comfort. A Stress reaction is a natural mechanism of adaptation to any changes, not necessarily caused by an emotional ...
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GoBe3: How does sleep monitoring work?
The new sleep algorithm takes the following metrics into account: Duration (total daily or separate sleep interval); Wake-ups duration; Sleep quality; REM-phases; Wake-ups count; Recomm...
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How does GoBe3 measure hydration?
When you first put your GoBe3 on, it will immediately start collecting data to analyze YOUR unique “normal” hydration level. This learning process can take from two days up to two weeks of consiste...
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My GoBe3 does not turn on
We're sorry you experienced an issue with your GoBe3! Let's try troubleshooting it. Please contact us at gobe@healbe.com and mention the exact date when GoBe3 stopped powering up. Did it turn off ...
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Where can I buy GoBe3?
You can purchase GoBe3 on our online store https://healbe.com/gobe-3 If you have any questions, please email us at gobe@healbe.com We will be happy to help you!
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GoBe3: What's your return policy?
You can return the band within 30 days from the date of delivery. We will issue a full refund. Please note that you will need to keep all the original packaging and documentation in order to receiv...
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GoBe3: How do I recover my password?
To recover your password, open your HEALBE GoBe mobile app and click the link "Forgot your password?" next to the Sign in button. After this, you need to enter the email address associated with y...