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GoBe U: The battery drains too quickly
After a full charge, GoBe U can operate for up to 60 hours without recharging. Please note that 60 hours is the maximum battery life and is not a guaranteed value for every device or every charging...
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Scale: How is the HEALBE Scale different from other smart scales?
HEALBE Scale uses the same bioelectrical impedance analysis (BIA) technology as most modern smart scales. It measures key body composition metrics, including weight, body fat percentage, muscle mas...
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GoBe U: Device does not turn on
If your GoBe U does not turn on, don’t worry — in most cases, this can be resolved with a few simple checks. Below you’ll find the most common causes and what you can do.1. Check charging and cable...
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GoBe U: How the Sleep Recommendation Is Calculated and Why It May Seem High
How the Sleep Recommendation Algorithm WorksGoBe U calculates the recommended sleep duration based on several dynamic factors:Your comfortable sleep duration set in the appYour actual sleep duratio...
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GoBe U: Skin Irritation or Allergy
Wearing your GoBe U should be a comfortable experience, but in rare cases, some users may experience skin irritation or an allergic reaction. This article outlines the possible causes and steps you...
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GoBe U: Why am I seeing calorie intake after exercise if I didn’t eat anything?
GoBe tracks absorbed, not eaten caloriesGoBe detects calorie intake not at the moment of eating, but at the stage when nutrients are actually absorbed into the bloodstream. This can occur hours aft...
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GoBe U: Why doesn't the app show calories burned during a workout?
If you noticed that your workout isn’t displayed as a separate activity in the app or calories burned during exercise don’t show up clearly, here’s why — and how GoBe actually tracks your energy ex...
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GoBe U: Heart Rate Inaccurate During Workouts
If you’ve noticed that your heart rate during workouts seems inaccurate — for example, lower than expected or not matching how you feel — this may be due to several factors. Below are the main poss...
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GoBe U: How to Clean and Care for Your Device
Proper maintenance is essential for keeping your GoBe U in good condition and ensuring accurate measurements. Here's how to care for your device:Casing CareAvoid salt and chlorinated waterDo not we...
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GoBe U: How to Read the Calorie Graph and Color Peaks
Understanding the Calorie Intake and Expenditure GraphThe GoBe U works together with the HEALBE app to visualize your calorie intake and expenditure over time.Sharp upward spikes on the graph refle...