Tech Support

  • Total activity 683
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 1 user
  • Votes 8
  • Subscriptions 477

Comments

Recent activity by Tech Support Sort by recent activity Recent activity Votes
  • Hi! HEALBE Customer Care is here to support you with any questions!

  • Official comment

    HEALBE GoBe3 ユーザー様 PUK コードに関するご迷惑とご不便をお掛けして大変申し訳ございません。 PUKコードでGoBe3 をご利用頂けるようになれない場合、初期化をお試しください。 GoBe3の初期化方法について、ご案内させていただきます。 【事前のご注意点】 1.初期化を頻繫にされますとデバイスの故障の原因につながる恐れがありますので、予めご了承くださいませ。 2.フ...

  • Official comment

    Thank you for your suggestions, Kristina! Your feedback is extremely valuable in improving our product! 

  • Official comment

    Dear Jessica,   We just noticed your wonderful feedback on our community page and want to thank you for these kind words. Healbe Team is thrilled to see GoBe is helping you to lead a happier and he...

  • Official comment

    Dear Dennis, Thank you so much for your amazing suggestion! I'm happy to forward your remarks along to the team, so they consider adjusting this. Elena Healbe Customer Care

  • Official comment

    Светлана, спасибо за ваш отзыв. Нам очень жаль, конечно, что вы разочарованы в GoBe. Это верно, что браслет учитывает не только калории, потребленные с пищей. Позвольте расскажу более подробно, как...

  • Official comment

    Hey Emily, Thank you for your interest in GoBe3! GoBe3 is nickel-free, so it should not cause any allergic reaction on your skin. ElenaHealbe Customer Care  

  • Official comment

    Hey Sean! Thank you for your question!GoBe3 doesn't measure body temperature. It is possible this feature will be added in one of the future product releases.   ElenaHealbe Customer Care  

  • Official comment

    Hello! GoBe3 measures your heart rate with the help of an optical heart rate monitor using green light. The optical sensor accurately determines the pulse during rhythmic movements, such as running...

  • Official comment

    Hey Lucy, Please find the instructions for charging your GoBe3 below. Connect the charging cable to GoBe3. Carefully bend off the charging socket plug located on the band’s rear side and insert th...