Tech Support

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  • Official comment

    Hello Jesse, You can try tightening the strap a little, to a comfortable position. The band’s sensor needs to stay in close contact with your skin, but it should not be so tight as to hurt your wri...

  • Official comment

    Hello Emily,   GoBe2 doesn't track daytime sleep currently. Healbe’s algorithms are set to monitor sleep between the hours of 9 p.m. and 12 p.m. the next day. We do plan to add support for daytime ...

  • Official comment

    Dear Sean, The blood pressure feature is still in beta testing with us.  Please note that GoBe2 is not a medical device and the measurement is estimated based on your pulse and the personal data fr...

  • Official comment

    Dear Lucy, When you first put your GoBe2 on, it will immediately start collecting data to analyze YOUR unique “normal” hydration level. This learning process can take from two days up to two weeks ...

  • Official comment

    Dear Anthony,   Thank you for sharing your story with us! We are thrilled to see GoBe2 is helping you to lead a happier and healthier lifestyle.   Warm wishes, Elena Healbe Customer Care  

  • Official comment

    Dear Tonga, One of the factors affecting GoBe2’s battery life depends on how many times a day you sync the smart bad with the app. Our best practice is to sync it no more than 3-5 times a day. How ...