Tech Support

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  • What Sleep Metrics Does GoBe Track?

    To get the maximum benefit from sleep, and to wake up feeling well-rested, two factors are key: - The quality of your sleep during the night. - Your body’s sleep cycles.   The importance of sleep c...

  • How does sleep monitoring work?

    GoBe3 uses HEALBE’s patented FLOW™ Technology to deliver comprehensive insights into your whole body health, including detailed information on your sleep patterns.   Skin contact with the wearable’...

  • How does GoBe3 measure hydration?

    When you first put your GoBe3 on, it will immediately start collecting data to analyze YOUR unique “normal” hydration level. This learning process can take from two days up to two weeks of consiste...

  • Does GoBe3 show time?

    Yes, absolutely! GoBe3 acts as a watch too, you can see the current time on its display at any moment.   If you have any questions, please email us at gobe@healbe.com We will be happy to help you!

  • Does GoBe3 have an alarm?

    Yes, absolutely! GoBe3 supports a smart alarm feature.   What is a smart alarm and why is it smart? The Smart Alarm function of GoBe3 will prompt you to wake during the REM phase of sleep, known as...

  • Does GoBe3 measure blood pressure?

    The blood pressure feature is still in beta testing with us. Please note that GoBe3 is not a medical device and the measurement is estimated based on your pulse and the personal data from your prof...

  • Where can I buy GoBe3?

    You can purchase GoBe3 on our online store https://healbe.com/us/store/  If you are based in Europe, you can shop on our European store at https://healbe.com/eu/store/    If you have any questions,...

  • What countries do you ship to?

    We ship worldwide. You can order GoBe3 on our online store https://healbe.com/store/ Delivery time for the USA and Europe is 5 to 7 business days, for the rest of the world it may take 2 to 6 weeks...

  • How long is delivery time and how much does it cost?

    Delivery for the USA takes 5 to 7 business days, for Europe - up to 10 business days. For the rest of the countries, please allow 2 to 6 weeks.   You can order GoBe3 on our online store https://hea...

  • How can I cancel my order?

    For any changes in your order and cancellation of order, please email us at gobe@healbe.com and let us know your order number.  We will be happy to help!