When syncing your GoBe3 with your mobile app, please note the following:
- Data synchronization starts automatically when the app opens.
- While the device syncs, make sure both the mobile phone and the band are no further than 90 cm from each other to provide a stable connection.
- Synchronize your GoBe3 with the HEALBE app at least 2-3 times a day. By doing so, all the data will be saved and the sync will take less time.
- If GoBe3 hasn’t synced with the app for several days, the next synchronization will take more time than usual.
Please note that data on the band may be lost if you synchronize it with the app less than once every 2 weeks.
If you have any questions, please email us at firstname.lastname@example.org We will be happy to help you!