If you feel that the calorie intake data does not match your expectations, we recommend that you take advantage of our personalization service. This program allows our developers to customize the firmware of your GoBe to more closely match the characteristics of your body.
The GoBe Firmware Personalization Program is divided into four (4) steps:
1. The GoBe user must keep track of their weight and dietary choices for submission to GoBE
2. After we receive it, GoBe engineers will review your collected data
3. At this point, we will personalize the algorithms used by your GoBe to more closely model the data that you sent regarding your weight and nutrition choices.
4. Next, GoBe support will instruct you on how to install the new, personalized firmware to your GoBe!
GoBe2 User Data Collection
For this step, we ask you to record your weight and food choices daily for the next one to two weeks (dishes/drinks + their weight /volume). You can record data in any form convenient for you. For example, you can use apps such as Apple Notes, Google Docs, Excel, or in mobile fitness applications such as MyFitnessPal or Fatsecret. Please note that, for a successful personalization of the firmware, it is important to follow all of the operating rules for using GoBe and adhere to the recommendations described here so that your GoBe performs optimally: Instructions.
Once you have completed collecting the data, please send it to us via email at email@example.com. You will be notified when your new firmware is ready for installation by a Personalization Project Manager. As a rule, the development of personalized firmware takes up to three (3) business days.
If during the project or after its completion you have any questions or difficulties, do not hesitate to write to us about it, we will be happy to help! Please contact us GoBe@healbe.com with any questions about this process. Thanks!
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