For an optimal GoBe2 experience, please make sure that:
1. Bluetooth is turned on via the settings menu on your mobile device.
2. Your phone has the geolocation function turned on in order to synchronize the GoBe2 to the app.
3. GoBe2 is turned on (hold down the button on your GoBe 2 for 3-5 seconds to turn on the device).
4. Your GoBe 2 is as close as possible to the device you are pairing it with.
5. For first syncing, please make sure you have put GoBe2 on its charging dock for optimal result.
6. Please make sure you have removed a thin protective film from the GoBe2 back plate to ensure you have constant skin contact.
Now you can open the HEALBE GoBe app and log in. The app will search for Bluetooth devices.
Choose Healbe GoBe 2 from the list. The sync should begin!
Please contact us at email@example.com if you have any questions!