Sleep is not recognised (while the other measurements are)

GoBe2 needs to capture the moment when you fall asleep to get the correct readings for sleep duration, efficiency, and quality. You must be relaxed and motionless for approximately 10 minutes for the band to register the moment you fall asleep. If you are tossing and turning or moving your hands, it is difficult for the software to recognize the start of the sleep phase. 

Normally, people don't move for the first 30 minutes after falling asleep. If they do, it could indicate a sleep disorder. 

We recommend taking steps to go to sleep in a relaxed state.

For example, you can take a bath before going to bed, drink an herbal tea, or arrange a dark and quiet space in your room. 

Please contact us at gobe@healbe.com if the aforementioned suggestions did not work for you.